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“It’s not the mistake that matters so much, but how you deal with it,” says Patrik Johansson, who is responsible for claim handling at VPG. Patrik applied his three top tips for improving quality when he implemented VPG’s claim control system. The number of claims fell by 81% in just a year.
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We will be there, and we hope you will, too. Get your free entrance tickets by simply contacting your local sales representative. We will be glad to arrange a meeting with you.
LogiMAT 2020, Stuttgart, Germany, 10-12 March
Hall 10, Stand C08 |
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Big data is the key to better customer service and higher product quality. But as My Hoffman, Customer Support Manager, says, “We can only help our customers, when we have full control over the data.” That control comes from the new ERP system, which went live in December. |
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| Make sure you give your lift tables the care they deserve – it pays in the long run. With our service contracts you can be confident that your positioning equipment is safe and efficient. |
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